Help Center
Frequently Asked Questions
Find answers to common questions about our bakery, products, and services.
Our Downtown location is open Mon-Fri 6:00 AM - 8:00 PM and Sat-Sun 7:00 AM - 9:00 PM. Our Westside Café is open Mon-Fri 7:00 AM - 7:00 PM and Sat-Sun 8:00 AM - 8:00 PM.
Yes! We offer free delivery within a 5-mile radius of each location. Orders placed before 2 PM are available for next-day delivery. You can also order online for pickup.
Absolutely! We love creating custom cakes for special occasions. Please contact us at least 48 hours in advance for custom orders. Call us at (555) 123-4567 or visit our Contact page.
Yes! We use 100% organic ingredients sourced from local farms and trusted suppliers. We never use preservatives or artificial additives in our baked goods.
We offer a selection of gluten-free and vegan options. Please ask our staff about current availability, as our menu rotates seasonally.
Everything is baked fresh daily starting at 4 AM. We recommend enjoying our products on the day of purchase for the best taste and texture.
Yes! We offer catering services for events of all sizes. Contact us to discuss your needs and we'll create a custom menu for your special occasion.
We accept cash, all major credit cards, debit cards, and mobile payments (Apple Pay, Google Pay). For online orders, we accept credit/debit cards.
While we recommend enjoying our products fresh, most items can be frozen for up to 2 weeks. Wrap tightly in plastic wrap and aluminum foil. Thaw at room temperature before serving.
Yes! Gift cards are available in any denomination and can be purchased at either location or online. They make perfect gifts for the baked goods lover in your life!
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